Legal Documents

23hbajee Terms and Conditions

Please read these Terms carefully before using 23hbajee. All rules regarding accounts, bonuses, payments, and responsible gaming are clearly set out here.

Last Updated: January 2026
Language: Bengali
Applicable: Bangladesh

Of the Terms Key Highlights

Here is a quick overview of the key points in the 23hbajee Terms and Conditions. Full details are available below.

Age & Eligibility Requirements

You must be at least 18 years old to participate on 23hbajee. Minors are strictly prohibited from creating or using an account.

Bonus & Promotions Policy

All bonuses are subject to specific wagering requirements. Bonus abuse or the use of multiple accounts may result in account termination.

Payment & Withdrawal Rules

All deposits and withdrawals must be made from a verified account. Identity verification is mandatory before any withdrawal.

Account Security

Keep your login credentials private. Account sharing or transfer is strictly prohibited. Report any suspicious activity to support immediately.

Responsible Gaming

23hbajee is committed to ensuring safe and responsible gaming for all players. Limit-setting and self-exclusion tools are available at all times.

Prohibited Activities

Any attempt to gain an unfair advantage through fraud, system manipulation, automated bots, or any other dishonest means will result in permanent account closure.

Last Updated: January 2026

This page sets out all the terms and conditions governing the use of the 23hbajee platform in full. By registering or using 23hbajee, you are deemed to have accepted these Terms in their entirety. If you have any doubts or questions, please contact our support team.

1 General Terms & Conditions

23hbajee is an online gaming and betting platform. These Terms and Conditions ("Terms") apply to the 23hbajee website, mobile application, and all related services. By using any 23hbajee service, you confirm that you have read, understood, and agreed to these Terms.

23hbajee reserves the right to modify, add to, or cancel these Terms at any time. Updated Terms take effect as soon as they are published on the website. It is the user's responsibility to check this page regularly and stay informed.

All 23hbajee services are provided for entertainment purposes. Gaming is a risk-based activity — always play within your means.

2 Account Registration & Verification

A personal account is required to use 23hbajee services. You must provide accurate and complete information during registration. 23hbajee reserves the right to close any account found to contain false or misleading information.

Account Verification Process

23hbajee follows KYC (Know Your Customer) policy. Before making a withdrawal, or when certain thresholds are exceeded, you may be required to submit the following documents:

  • Scanned copy of your National ID (NID) or passport
  • Utility bill or bank statement as proof of address
  • Proof of ownership of the payment method
  • Selfie or video verification may be required

Each individual may only operate one account. If multiple accounts belonging to the same person are detected, all of them will be closed and any funds held may be forfeited.

Never share your account login details (password, OTP) with anyone. 23hbajee will never directly ask for your password.

3 Age Restrictions & Eligibility Criteria

23hbajee services are available to users aged 18 and above only. Minors are strictly prohibited from creating an account, using the platform, or participating in any way. 23hbajee may request identity documents for age verification and may temporarily suspend accounts where there is reasonable doubt.

It is the responsibility of parents and guardians to ensure that minors cannot access 23hbajee or any other online gaming platform. The use of parental control software is strongly recommended.

Important Warning: If it is established that a minor has used an account, all transactions on that account will be voided and any remaining funds will not be refunded.

4 Deposit & Payment Policy

23hbajee supports multiple payment methods for Bangladeshi users, including mobile banking, bank transfers, and electronic wallets. The account used for deposits must be registered in your own name.

General Deposit Rules

  • Always use the correct reference number when making a deposit
  • A minimum deposit amount applies at the specified rate
  • Payments from third parties are not accepted
  • Deposits are generally credited instantly; contact support if there is a delay
  • Suspicious transactions may be investigated by 23hbajee authorities

23hbajee strictly adheres to Anti-Money Laundering (AML) policy. Any unusual transactions are automatically monitored and may be reported to law enforcement authorities if necessary.

5 Withdrawal Policy & Process

To withdraw from 23hbajee, your account must be fully verified. Withdrawal requests are typically processed within 24 to 72 hours. Withdrawals will always be made to the same payment method used for the original deposit.

Withdrawal Terms

  • All bonus wagering requirements must be met before a withdrawal can be made
  • Minimum and maximum withdrawal limits apply
  • KYC Verification Required
  • Withdrawals will be processed to the same payment method used for the deposit
  • Withdrawals may be placed on hold for accounts under investigation

Complete your account verification in advance to speed up the withdrawal process. This will help future withdrawal requests be handled more quickly.

6 Bonus & Promotions Terms

23hbajee offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus has its own terms, which are detailed on the relevant promotion page.

General Bonus Rules

  • Withdrawals are not permitted until the wagering requirements attached to a bonus have been met
  • The same promotion cannot be claimed more than once
  • Bonuses are only valid on eligible games; bonuses may not apply to certain games
  • Bonuses will be automatically cancelled upon expiry
  • 23hbajee reserves the right to modify or cancel any bonus offer at any time.

Bonus abuse — such as using multiple accounts, bots, or automated systems to collect bonuses — is strictly prohibited. If such activity is detected, 23hbajee may void the bonuses and permanently close the account.

Please read the applicable wagering requirements carefully before claiming any bonus. Claiming a bonus constitutes acceptance of those terms.

7 Prohibited Activities

The following activities are strictly prohibited on the 23hbajee platform and will result in immediate action if detected:

  • Fraud, deception, or exploiting the platform through dishonest means
  • Using automated bots, scripts, or software to play games
  • Creating or operating multiple accounts
  • Attempting to process money laundering or illegal funds
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage
  • Attempting unauthorized access to another user's account
  • Attempting hacking, phishing, or any form of cyber attack
  • Spreading defamatory or false information about 23hbajee

Consequences: If any prohibited activity is detected, the account will be permanently closed, the balance may be forfeited, and legal action may be taken if necessary.

8 Gaming Rules

All games on 23hbajee operate using certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes. Game results are not influenced by any external factors.

Game Disconnection & Technical Issues

If an internet connection is lost or a technical issue occurs during a game, the outcome will be determined based on the data stored on the server. 23hbajee is not liable for losses caused by technical errors, though if an issue is confirmed, your balance may be restored.

Bet Cancellation Policy

Once a bet is confirmed, it generally cannot be cancelled. However, if a technical error is proven, 23hbajee reserves the right to void or adjust the bet.

9 Responsible Gaming

23hbajee believes gaming should be entertainment — not a source of addiction or financial hardship. That's why we provide players with a range of tools and features for their protection:

  • Betting Limits: Set daily, weekly, and monthly betting limits
  • Liability Cap: The game will automatically stop if you exceed a set loss limit
  • Session Time Limit: Set a time limit for continuous gaming sessions
  • Self-Exclusion: Temporarily suspend your account for anywhere from 24 hours up to 6 months
  • Permanent Closure: Option to permanently close your account at any time

23hbajee's support team is ready to help with any gaming-related issues. For more information, visit our Responsible Gaming Page available.

10 Privacy & Data Protection

23hbajee takes the protection of your personal information very seriously. We never sell your data to third parties. For full details on how we collect, store, and use your information, please refer to our Privacy Policy available on this page.

  • All data is protected through SSL encryption
  • Payment information is stored in compliance with PCI-DSS standards
  • Your information is used solely for the purpose of providing our services
  • Not shared with third parties except as required by law

11 Account Closure & Suspension

23hbajee may temporarily or permanently close an account under the following circumstances:

  • For violation of any provision of these Terms
  • If evidence of fraud or dishonest activity is found
  • If verification documents are refused to be submitted
  • If evidence of operating multiple accounts is found
  • At the user's own request

For permanently closed accounts, any valid balance (excluding bonuses) will be refunded. However, if prohibited activity is proven, no funds will be returned.

12 Limitation of Liability

23hbajee is not liable for the following:

  • When gaming is interrupted due to loss of internet connection
  • If a transaction is delayed due to an error on the part of a third-party payment provider
  • If login credentials are lost due to the user's own negligence
  • When services are temporarily unavailable due to unexpected technical issues

23hbajee is constantly working to improve its services and is committed to resolving any issues promptly.

Under no circumstances shall 23hbajee's total liability exceed the principal amount of the transaction in question.

13 Terms Update Policy

23hbajee reserves the right to amend these Terms and Conditions, in part or in full, at any time. Users will be notified of significant changes via email or platform notifications.

Continued use of 23hbajee after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly.

14 Contact & Dispute Resolution

If you have any questions or complaints regarding these Terms, please contact the 23hbajee support team. Our team is available 24/7 via live chat.

After a complaint is submitted, 23hbajee will provide an initial response within a maximum of 7 business days. Complex cases may require additional investigation time, but you will be kept updated at every stage.

Contact address: [email protected] — Our support team is available to assist in Bengali.

Terms and Conditions FAQs

You must be at least 18 years old to open an account on 23hbajee. This is a mandatory requirement, and some account features may be restricted until your age has been verified.

No. Under 23hbajee's terms and conditions, each individual may only operate one account. If multiple accounts are detected, all of them will be closed and the balances may be forfeited.

Yes, every bonus at 23hbajee has its own wagering requirements. To withdraw bonus funds, a specified amount must be wagered. For full terms, refer to the relevant on the Promotions page available.

23hbajee notifies users of significant changes to these Terms via registered email or platform notifications. However, we recommend visiting this page regularly to stay up to date.

Yes, under 23hbajee's responsible gaming policy, you can temporarily or permanently close your account at any time. Contact our support team or Responsible Gaming Page available.

Play safe on 23hbajee, Enjoy the Experience

Done reading the terms? Register with 23hbajee now and experience world-class gaming.

Want to know more? View FAQ Or Learn about Responsible Gaming।

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